Privacy Policy

When a customer places an order, contacts support, or starts checkout, TheraNeck may collect personal details such as name, email address, shipping address, billing details, and information needed to fulfill the purchase.

We may also collect website analytics and device-level information such as browser type, IP address, and referral source to improve the shopping experience.

We use customer information to process orders, send order-related updates, respond to support requests, prevent fraud, and improve site performance.

If you subscribe to marketing emails, you can unsubscribe at any time using the link included in those messages.

TheraNeck may share necessary information with trusted providers such as payment processors, fulfillment partners, email platforms, analytics tools, and hosting providers only to operate the business.

Information is shared only as needed to process orders, support customers, and operate the website.

Customers can request access, correction, or deletion of their personal information by contacting support@theraneck.co.

Depending on where you live, you may have additional privacy rights under applicable law.